Privacy Policy

ARC DENTISTRY CORP

Last Updated: March 25, 2026

This privacy notice for ARC DENTISTRY CORP ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at https://www.arc-dentistry.com, request a free consultation or smile makeover appointment, or engage with us in other related ways, including any sales, marketing, or customer service interactions.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at bookings@arc-dentistry.com.

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our dental services, when you request a free consultation or smile makeover appointment, or otherwise when you contact us.

The personal information we collect may include:

Names
Phone numbers
Email addresses
Mailing addresses
Contact preferences
Dental history and treatment inquiries

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

2. How Do We Process Your Information?

We process your personal information to:

Deliver and facilitate delivery of services. We may process your information to provide you with requested dental consultations, smile makeover appointments, and treatment estimates.
Respond to user inquiries and offer support. We may process your information to respond to your inquiries and solve any potential issues.
Send administrative information. We may process your information to send you details about your appointments, treatment plans, and changes to our terms and policies.
Send appointment confirmations and reminders. We may use your phone number to send SMS confirmations, reminders, and service-related follow-ups, strictly in accordance with the consent you provide.
Fulfill and manage your appointments. We may process your information to fulfill and manage your consultations, scheduling, and bookings made through the Services.

3. SMS Communications & A2P Compliance (Important)

We highly value your privacy, especially regarding your mobile contact information. When you provide your phone number and opt-in to receive text messages from ARC DENTISTRY CORP, you are consenting to receive communications regarding your appointment confirmations, appointment reminders, responses to service inquiries, and, if separately consented, marketing messages about seasonal specials and promotional offers.

Strict No-Sharing Policy for Mobile Data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message Frequency: Message frequency varies based on your appointment activity and interactions with our service.

Opting Out: You can opt out of receiving text messages at any time by replying "STOP" to any message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Age Restriction: By opting into our SMS services, you represent that you are at least 18 years of age.

4. When and With Whom Do We Share Your Information?

We do not sell or rent your personal information. We may share your personal information only in the following limited situations:

Service Providers and Contractors: We may share your data with third-party vendors or subcontractors who perform services on our behalf, including CRM platforms used to manage your appointments and communications, and secure payment processors. As explicitly stated in Section 3, this sharing strictly excludes text messaging originator opt-in data and consent for marketing purposes.

Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to gather information when you interact with our Services. Some tracking technologies help us maintain security, save your preferences, and assist with basic site functions. You can set your browser to refuse all or some browser cookies, though some parts of this website may become inaccessible or not function properly if you do so.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

7. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process, including SSL encryption for all form submissions. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. By using the Services, you represent that you are at least 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records.

9. Your Privacy Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise any of these rights, please contact us using the information in Section 12.

10. Do We Make Updates to This Notice?

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently.

11. Controls for Do-Not-Track Features

We do not currently respond to Do-Not-Track browser signals as no uniform technology standard for recognizing DNT signals has been finalized.

12. How Can You Contact Us?

If you have questions or comments about this notice, you may contact us by email or by post to: